Privacy
Privacy Policy
This policy explains how KyroHub collects and uses information when you visit the site, interact with content, or contact us. Please read it carefully.
Address: 1-9-2 Akasaka, Minato-ku, Tokyo 107-0052, Japan
Please avoid sending sensitive personal details through free-text fields. If you choose to share information, do so only when you are allowed to share it.
1. Definitions
“Site” means https://KyroHub.info and its pages.
“Controller” means the entity determining how and why personal data is processed (listed above).
“Personal data” means information relating to an identifiable individual.
“Processing” means any operation performed on personal data (collection, use, storage, disclosure).
“Processor” means a service provider processing personal data on behalf of the Controller.
2. Scope
This Privacy Policy applies to the Site and to communications you send to KyroHub through our forms or listed contact details. It does not cover third-party sites you may reach via external links.
3. Data we collect
3.1 Data you provide
- Contact form data: full name, email, phone , subject, message.
- Support-related messages: details you include when asking about support options or contributions.
- Follow-up correspondence: replies and clarifications you send by email.
3.2 Data collected automatically
- Technical data: IP address (or a truncated form where feasible), device type, browser type, language, approximate timestamp, referring/exit pages.
- Usage data: pages viewed, time spent, interactions (e.g., clicks), error diagnostics.
- Cookie and storage data: depending on your cookie preferences (see Section 7).
4. Sources
We obtain data (a) directly from you, (b) from your device or browser when you use the Site, and (c) from service providers that support essential site operations (for example, hosting and email delivery).
5. Purposes of processing
- To operate the Site (deliver pages, maintain availability, troubleshoot technical issues).
- To respond to inquiries and communicate with you.
- To maintain safety (prevent abuse, detect suspicious activity, protect the Site and users).
- To improve content and structure using aggregated insights (not for profiling individuals).
- To manage optional support (administration of support requests and related correspondence).
- To comply with applicable requirements (record-keeping, responding to lawful requests).
6. Legal basis (where applicable)
Depending on your location and the nature of the interaction, we rely on one or more of the following bases:
- Consent: for optional cookies and for certain communications where consent is required.
- Contract / pre-contract steps: to respond to a request you make (e.g., asking about support options).
- Legitimate interests: to operate, secure, and improve the Site in a proportionate way.
- Legal obligations: when record-keeping or disclosure is required by applicable law.
7. Cookies & similar technologies
The Site may use cookies or similar storage mechanisms to support performance measurement and basic functionality. We do not embed third-party analytics scripts by default.
7.1 Cookie categories
- Performance cookies: help understand general usage patterns (aggregate metrics).
- Essential cookies: required for core operations (where applicable).
7.2 Managing preferences
Cookie controls may appear via the Site’s cookie component. Where available, you can switch categories on/off. Your choice is stored on your device and can be changed later using the cookie interface.
8. Sharing & processors
We may share personal data with processors that provide infrastructure for the Site and communication. Processors are required to apply appropriate safeguards and to process data only under instructions.
8.1 Typical categories of processors
- Hosting and content delivery (servers, storage, uptime monitoring).
- Email delivery (sending and receiving messages).
- Security services (abuse prevention, rate-limiting, log analysis).
- Support processing services (only if you request optional support details).
9. Retention
We keep personal data only as long as necessary for the purposes described above. Retention periods vary by context:
- Inquiry messages: typically up to 24 months, unless a longer period is required for operational reasons or legal compliance.
- Security logs: typically from a few days to several months, depending on risk and system needs.
- Support-related correspondence: may be kept longer to manage ongoing support requests or maintain basic records.
10. Security
We use reasonable technical and organizational measures designed to protect data against accidental loss, unauthorized access, alteration, and disclosure. No method of transmission or storage can be guaranteed to be completely secure; if you suspect an issue, contact us using the details below.
11. Your rights
Depending on your location, you may have rights regarding your personal data, such as:
- Access to personal data we hold about you
- Correction of inaccurate or incomplete data
- Deletion in certain circumstances
- Restriction or objection to certain processing
- Data portability (where applicable)
- Withdrawal of consent (where processing is based on consent)
To exercise a right, contact us at [email protected]. We may request reasonable information to verify your identity before responding.
12. Children
The Site is intended for a general audience and is not directed to children. If you believe a child has provided personal data, please contact us so we can take appropriate steps.
13. International transfers
Service providers may process data in locations outside Japan. Where cross-border processing occurs, we take steps designed to ensure an appropriate level of protection consistent with applicable requirements (for example, contractual safeguards and access controls).
14. Changes
We may update this policy from time to time to reflect operational, legal, or technical changes. The “Effective date” at the top indicates when this version applies.
15. Contact
Privacy inquiries: [email protected] •
Phone: +81 3-6820-4411
Address: 1-9-2 Akasaka, Minato-ku, Tokyo 107-0052, Japan